Frequently Asked Questions

Once you submit the required paperwork to McCullough Transportation Services, our dedicated team of transportation agents will create a transport schedule for your vehicle. Our team will make sure to keep in contact with you regarding the pick up and delivery dates of your vehicle. 24 hours before our driver comes to pick up your vehicle they will contact you to arrange a time the following day to pick up your vehicle. The same procedure will used for the delivery of your vehicle.

Yes, all carriers are fully insured to meet all State and Federal requirements. The transport driver will thoroughly inspect the vehicle at pick up and delivery. When your vehicle is delivered, it is your responsibility to inspect for any damage that may have occurred during transport. Document any damage on the Bill of Lading and obtain the driver's signature. The insurance company will not process claims if damages are not documented at the time of delivery.

Open Carrier is similar to those you see transporting cars to and from dealerships. These carriers range in size and capacity. Vehicles that are moved via an open carrier are exposed to inclement weather and road conditions. Enclosed Carriers also range in size and capacity. Since these carriers are covered, the vehicles in transit are not exposed to weather or road conditions. Enclosed carriers are recommended for custom and antique/classic cars. This mode of transport is costlier than an open carrier.

Yes. You must be present at both the pickup and delivery of the vehicle or you may designate a person to act as your agent in your absence to complete the auto transporting process.

The vehicle will be picked up/delivered as close to your home as possible. Occasionally, the maneuverability of large transport carriers or local government regulations will not allow the transporter truck to come directly to your home. In these cases, an alternate site will be selected that contains a large parking lot, such as a shopping mall.

A coast to coast vehicle transport trip usually takes from 7 to 14 days. Shorter auto shipping trips can take from 1 to 7 days, depending on the distance. Traffic, inclement weather, truck breakdowns, seasonal fluctuations and other unforeseen events may delay the auto shipping of your vehicle. Pickup and delivery dates are estimated but are not guaranteed.

Secure or remove any loose parts or specialty items such as ground effects, spoilers, fog lights, or wide mirrors, and lower or remove the antenna, if possible. Repair or seal any tears or open seams on convertible tops to prevent fast-moving air from causing further damage. The radiator needs to have an adequate level of fresh anti-freeze to protect your vehicle from cold weather. Be sure that the battery is secure, has no leaks, and that the fluid levels are low enough to accommodate expansion. Leave only about a 1/4 tank of gas in the vehicle, as a full tank of gasoline adds a lot of costly weight to the transport. Deactivate anti-theft devices.

McCullough Transportation Services LLC does not authorize personal belongings in the vehicle nor or these items covered by carrier insurance. If you choose to put items in your vehicle it is completely at your own risk. ABSOLUTELY NO firearms, hazardous materials, illegal substances or contraband may be placed in the vehicle. Not only are vehicle shipping and car transport companies not insured for household goods, it is against the law for them to transport anything except your vehicle. The vehicle shipping and car transport truck is subject to inspection by the DOT and the Police at every state line and can be fined up to $10,000 if found to be carrying household goods. The car is subject to being impounded and all fines and expenses will be passed along to the owner of the car.